Key Risk Insurance Company
Key Risk Management Services, Inc.

Our Mission

Key Risk is a trusted provider of workers’ compensation insurance and third party administrative services, dedicated to building long-term relationships with Key Alliance agencies and clients.

Through an ongoing commitment to innovation, continuous improvement and education, Key Risk attracts and retains associates with a unique blend of workers’ compensation expertise and a passion for excellence.

Enriching each client’s risk management strategies, we create and execute comprehensive solutions proven to protect people, support business and exceed expectations.

Company Description

Founded in 1986, Key Risk is a leading provider of workers’ compensation insurance products and services for employers, large and small, from a diverse cross section of business and service organizations throughout the Eastern United States.

Named one of the 10 Best Employers in North Carolina and ranking among Business Insurance’s 2009 Best Places to Work in Insurance, Key Risk operates as an insurance company, third-party administrator, and provider of managed care services (including case management and medical bill adjudication services). Key Risk operates from headquarters in Greensboro, North Carolina, and through regional offices located throughout the core states in which they operate. Key Risk's regional footprin includes: Maryland, Virginia, Tennessee, North Carolina, South Carolina, Georgia, and Kentucky

The Key Risk Difference

Outcome Driven Excellence in everything we do forms the cornerstone of our reputation for integrity, ethical business practices and market stability. We constantly innovate and improve our practices in order to provide better outcomes for our agents and clients.

Expertise Through our integrated resources and expertise in claims management, managed care and risk management, we work with employers to tailor solutions that help to protect their employees, increase work-place productivity and reduce workers’ compensation costs over the long term.

Specialization Our sole focus on workers’ compensation and extensive knowledge of target industries allows us to deliver optimized risk management solutions for the diverse workers’ compensation exposures faced by our clients.

Relationships We believe in developing long-term partnerships with our Key Alliance agents, their clients, and the self-insured employers we support. Working together, we achieve better outcomes.

People We employ over 275 associates who are experts in their fields and are committed to delivering better outcomes for our clients. Our employees are our greatest resource and define who and what we are, as well as what we can become. Through an ongoing commitment to innovation, continuous improvement and education, Key Risk attracts and retains associates with a unique blend of workers’ compensation expertise and a passion for excellence.

Local Presence With offices strategically located in the core states in which we operate, Key Risk effectively develops and maintains strong relationships with agents and clients. Our local presence allows us to optimize opportunities and enhance the quality of our decision-making process, providing quicker responses and locally-focused customer service.

Technology We realize the importance of technology and continuously enhance our service platforms to support the needs of today’s highly automated workers’ compensation marketplace. Our clients utilize MasterKey Connects™, a state-of-the-art risk management information platform allowing them to receive claim alerts and develop standard and customized reports for their workers’ compensation program.

In 2010, Key Risk launched PremiumSync™, an automated payment solution designed to calculate wokers' compensation premium against the actual payroll reported by and employer. PremiumSync offers Key Risk policyholders the benefits of improved cash flow management, a streamlined audit process and the convenience of making premium payments automatically and over time.

Responsible Financial Practices Our steadfast focus on delivering products and services that generate mutually profitable outcomes serves as the foundation for our long-term success.

Distribution Key Risk Insurance Company’s products are distributed through a select group of independent agents and brokers. Key Risk Management Services, LLC supports policy services for Key Risk Insurance Company clients as well as third-party administrative services for self-insured employers.

Contact Information

All Key Risk offices can be reached at (800) 942-0225. You may also contact us at our Greensboro address.

7900 McCloud Road
Suite 300
P.O. Box 49129
Greensboro, NC 27419
Tel: (336) 668-9050
Fax: (336) 605-7544
www.keyrisk.com

For more specific information on Key Risk, please contact one of our regional directors or business development team members:

Carolinas Region
(NC and SC)
Anne H. Myers
Senior Vice President
and Regional Director
amyers@keyrisk.com
(800) 942-0225, ext. 7327

Mid-Atlantic Region
(VA, WV, MD)
Susan Preston
Regional Directorp
spreston@keyrisk.com
(800) 942-0225, ext 5030

Southern Region
(GA, TN, KY and FL)
Janice C. Duggins
Assistant Vice President and Regional Director
jduggins@keyrisk.com
(800) 942-0225, ext. 7732

Healthcare Group
(All States)
Glen R. "Chip" Marohn
Director of Healthcare
gmarohn@keyrisk.com
(800) 942-0225, ext 5012

Third Party Administration
Alternative Risk Services
Self-Insured Clients (All States)
Jane Owens
Manager, Businedd Development
Alternative Risk Services
jownes@keyrisk.com
(800) 942-0225, ext 7327